F A Q

Curious Questions and Their Answers About Aura Cebilion Water Filters

AURA CEBILON water filters are manufactured by IHEVA, a stock exchange floating Turkish company with 40 years of experience in providing efficient and clean water solutions for both residential and commercial needs. Based in the Istanbul area for nearly four decades, AURA CEBILON is staffed by a team of water filtration specialists who prioritize strict quality control and customer satisfaction, with distribution in over 30 countries worldwide. The AURA CEBILON team is dedicated to enhancing customers’ quality of life through effective water filtration solutions, ensuring peace of mind.

AURA CEBILON Water Systems focus on simple, DIY installations that offer comprehensive water solutions for homes and small businesses. The company’s mission is to make clean drinking water accessible and affordable while reducing the environmental impact of plastic waste from bottled water. Our products utilize the most effective and reliable method of reverse osmosis (RO) systems for residential and commercial use. We also offer a variety of consumer products, including shower filters, faucets, filter cartridges, and connector fittings.

Please explore our full product range and visit our knowledge base for buying guides and tips to help you choose the right solution for your home or business.

The lifespan of filters and membranes depends primarily on your water usage and water quality. In reverse osmosis systems, filters generally last between 6 to 12 months, while the RO membrane can last 2 to 3 years. In traditional whole house systems, filters typically need replacement every 6 to 12 months. Our UK based warehouse will be able to ship replacement filters within 3-4 working days.

Absolutely!

AURA CEBILON Reverse Osmosis Systems are designed for easy DIY installation, and many of our customers have successfully set them up themselves.

You can consult our manual, watch our YouTube videos, or read our blog articles for installation tips and guidance. If you have any further questions, our customer support team is always ready to assist!

Reverse osmosis is a filtration method and is one of the most effective and widely used techniques for purifying drinking water. Most of the purified water available on the market is treated using this technology. Reverse Osmosis Systems have a very high effectiveness in removing protozoa (such as Cryptosporidium, Giardia), bacteria (like Campylobacter, Salmonella, Shigella, E. coli), and viruses (such as Enteric, Hepatitis A, Norovirus, Rotavirus). RO also “removes common chemical contaminants (like metal ions and salts), including sodium, chloride, copper, chromium, and lead.” However, the essential membrane filter in an RO system also filters out some beneficial minerals, resulting in slightly acidic water with a pH of 7.0 or below. To address this, AURA CEBILON RO systems include an additional alkaline remineralization filter, which restores healthy minerals and balances the pH, providing a more natural taste compared to standard RO filters.

The cost varies based on the complexity of your reverse osmosis system. Many AURA CEBILON reverse osmosis systems are designed for easy DIY installation, allowing most of our customers to set them up themselves. However, if you would like to get a Professional help please consult your local plumbers or our call centre for support.

For step-by-step guidance, you can check out our YouTube videos and refer to our blog articles for additional tips.

If you have any further questions, please don’t hesitate to contact us. We’re always here to help.

Filters are the heart of the filtration systems and they are one of the many features distinguish us from other filter systems in the market. Except membrane filters all of our filters are produced at our own state of the art facilities ensuring both highest quality and hygiene. Membrane filters are produced in S. Korea by the industry leader manufacturer.

Yes, if your incoming water pressure is below 45 psi. Low water pressure can reduce the system’s efficiency and lead to increased water waste. The RO membrane is very restrictive, so higher pressure is necessary for optimal performance.

Aura Cebilon filters remove contaminants like chlorine, heavy metals, lead, bacteria, and viruses, ensuring safe and great-tasting water.

 Aura water filters also act as softeners. A water softener primarily removes minerals like calcium and magnesium to prevent limescale buildup. A water filter focuses on removing impurities like chlorine, sediment, and harmful contaminants for safe drinking water. 

Reverse osmosis offers comprehensive filtration, removing even microscopic contaminants like heavy metals and dissolved salts, making it one of the most effective solutions for purifying water.

Aura Cebilon systems come with a 3 year warranty. 90 days return warranty if not satisfied.

While RO systems use water during the purification process, they reduce the need for single-use plastic bottles and provide long-term environmental benefits.

Factors like water quality, household size, and specific concerns can help determine the best system for your needs. Contact us for personalised advice.

The Pro and Iflow models require electricity as they are equipped with pumps and need to be plugged in. However, the Silver model operates without electricity.

Our filtration systems are designed for efficiency. On average, for every litre of filtered water produced, approximately 2 litres of water may be discharged as wastewater. This ratio can vary slightly depending on water pressure, temperature, and overall quality. We are continuously working on innovations to reduce wastewater and improve sustainability.

 

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If you have any other question, please contact us